Ethics for Employees
Realogy's Guide to Lawful & Ethical Behavior
- The Code of Ethics of Realogy Corporation provides an overview of
the important legal and ethical guidelines that everyone working for
Realogy must strive to follow. The Code of Ethics sets forth Realogy’s
aspirational goals for all of its employees, and is designed to help each
of us know what the relevant compliance and ethics rules are and how
they apply to our business. In addition, employees may be directed
to other corporate resources for further information and assistance.
For example, Realogy’s Key Policies provide more detailed information
about certain laws and how they are applied and enforced.
- The Code of Ethics and The Key Policies are guidance and policy
statements for business conduct and do not create an employment
contract. The Code of Ethics and The Key Policies are binding on all
Realogy employees to the extent permitted by law. A violation of
The Code of Ethics, The Key Policies, or other policies developed by
Realogy, may be grounds for Realogy to initiate disciplinary action that
could lead to termination and, in some instances, result in civil and
criminal liability.
- The Code of Ethics and The Key Policies apply to every employee
(employees, executives and officers) of Realogy and its subsidiaries
worldwide. Each employee must annually certify that they have
completed Code of Ethics training and that they have received, read,
understood, complied with and will continue to comply with The Code
of Ethics and The Key Policies. Any employee who does not certify in
a timely manner may be subject to discipline, including ineligibility for
salary increases and/or discretionary bonus payments until he or she
has done so. Any employee who refuses to certify may be subject
to termination.
An Overview of The Code of Ethics
and Related Policies
- Any employee who acts in good faith to seek advice, raise a concern,
or report misconduct is following The Code of Ethics. Realogy will not
tolerate direct or indirect retaliation of any sort against such individuals.
Those who engage in retaliatory conduct will be subject to disciplinary
action, which may include termination.
- Those who supervise others have the additional responsibilities of
ensuring that those they supervise understand The Code of Ethics and
The Key Policies, monitoring compliance, and supporting those who
report a suspected violation.
- Specific Business Units, operating companies or departments within
Realogy may have policies that exceed the standards set forth in The
Code of Ethics. All Realogy attorneys will receive a supplement to The
Code of Ethics addressing ethical issues unique to their positions and
our Board of Directors will receive a Code of Ethics tailored to its role.
As we move forward, additional supplements and/or certification
processes for other groups or Business Units may also be issued. It
is the obligation of each of us to understand and comply with any
additional policies as they pertain to us as Realogy employees.
- There may be regulations or laws that apply to a specific business
activity or geographic location that are not covered by The Code of
Ethics. Even if these laws or regulations are not specifically addressed
in The Code of Ethics, they are deemed to be included and must
be complied with as if they are. In other words, The Code of Ethics
requires that all Realogy employees act in a lawful manner and
comply with all applicable laws, rules and regulations that impact
their work for the Company.
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Making an Inquiry or Reporting
a Suspected Violation
The success of any compliance and ethics program rests on the participation
and cooperation of every employee. Realogy depends on each employee to
ensure that its dealings with clients and society in general are trustworthy
and ethical. In order to achieve this, it is incumbent upon each employee to
take action whenever:
- He or she has a question about the lawful or ethical course of action;
- He or she believes that someone has violated or may violate The Code
of Ethics or a supporting policy, such as The Key Policies; or
- He or she believes that they may have violated The Code of Ethics or a
supporting policy, even inadvertently.
Employees are to report only unethical or unlawful behavior. The Code is
not intended as a forum for employees to provide general feedback on
Realogy’s business decisions.
Supervisors or managers are often a good resource to turn to first in
addressing compliance or ethics issues. Employees may also seek advice
from their Human Resources representative or Compliance Officer. All
inquiries will be treated with an appropriate level of confidentiality.
If preferred, an employee can call Realogy’s Code of Ethics Line
(1-866-495-CODE) 24 hours a day, seven days a week, to report a violation
or to make an inquiry. Callers within the United States or Canada can dial
direct; others must first dial the appropriate international access code. The
Code of Ethics Line is staffed by an outside organization that does not
utilize Realogy employees. Interpreters are available.
If an employee calls The Code of Ethics Line, a call specialist will listen to the
report or inquiry and make a detailed summary of the call. The information
will be forwarded to the appropriate individual(s) in the employee’s Business
Unit (for example, the Compliance Officer) to look into the matter. Reports
dealing with financial issues, including accounting, internal accounting
controls or auditing matters, will be brought to the attention of the Audit
Committee of Realogy’s Board of Directors pursuant to the procedures
established by the Audit Committee as required by the Sarbanes-Oxley Act
of 2002. The confidentiality of callers to The Code of Ethics Line will be
maintained to the extent possible, while balancing the best interests of the
employees involved, Realogy, and its obligations under the law. Pursuant
to the Audit Committee procedures, employees may make anonymous
submissions of their concerns regarding accounting or auditing matters.
To learn more about Realogy’s Compliance and Ethics Program generally
or about specific laws and policies, ask a supervisor, manager, Human
Resources representative or a Compliance Officer. Employees can also
visit the Compliance and Ethics section of the employee Web site at
http://athome.realogy.com for more information, a list of Business Unit
and Corporate Services Compliance Officers, and international access codes
for calling The Code of Ethics Line.
The Code of Ethics Line
1-866-495-CODE
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Our Responsibilities to Each Other
Recognizing that more detailed guidance is provided in The Key Policies, we, the employees of Realogy, make the following commitments:
- Providing Equal Employment
Opportunity and Maintaining
Diversity:
We will make
employment decisions without
regard to race, color, religion,
national origin, citizenship, age,
sex, gender, sexual orientation,
sexual preference, veteran status,
marital status, disability, or any
other characteristic protected under
applicable laws and regulations.
We will make reasonable
accommodations for qualified
disabled employees and applicants,
unless such accommodations
would impose undue hardship
on Realogy’s operation. This
policy applies to all aspects of
employment, including recruitment,
hiring, testing, compensation,
assignment, training, promotion,
discipline, termination, and other
privileges, terms and conditions of
employment. Also, our Board of
Directors and Senior Management
strongly believe that having diversity
in our workplace is good for
Realogy and its shareholders and is
a fundamental part of our overall
Human Resources strategy.
- Intolerance of Favoritism:
We will endeavor to treat
employees in a fair and impartial
manner. Realogy managers (that
is, all employees who directly or
indirectly supervise or direct another
employee on a full- or part-time
basis) will not favor any employee
in assignments, compensation
or promotions or similar matters
based on any personal friendship
or financial or social relationship
with the employee or in violation
of Realogy’s Equal Employment
Opportunity Policy. In addition, we
will not give preferential treatment
to third parties or independent
contractors based on personal or
other relationships.
- Freedom from Harassment:
We will
create an environment that is free
from unlawful harassment based on
race, color, religion, national origin,
citizenship, age, sex, gender, sexual
orientation, sexual preference,
veteran status, marital status,
disability, or any other characteristic
protected under applicable laws and
regulations. We will not tolerate
any conduct that constitutes or
could lead or contribute to such
harassment, toward or by our
employees, contractors, clients or
vendors.
- Non-Violent Work Environment:
We will strive to ensure a safe
and secure work environment,
free from violence. We will not
tolerate threats (whether implicit
or explicit), intimidation, aggressive
behavior or violence. We will not
allow weapons or explosives of any
kind in our workplace.
- Safe Workplace: We will strive to
maintain a safe workplace. We
will keep ourselves aware of safety
issues and policies that affect
our work. We will advise Realogy
promptly of any workplace injury or
any dangerous situation so that it
can be addressed.
- Addressing Substance Abuse:
We will maintain a productive
workplace in which we forbid
the abuse of alcohol and the use,
possession or sale of illegal drugs.
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Protecting Information
We make the following commitments:
- Employee Information:
We value
and will protect the privacy
and confidentiality of employee
personnel and medical records and
Personally Identifiable Information,
such as social security numbers
and birthdates. We will not
share or discuss such records or
information outside Realogy, except
as authorized by the employee or
as required by law, rule, regulation,
subpoena, or order issued by a
court of competent jurisdiction,
or as requested by a judicial,
administrative or legislative body.
- Client Information:
We will
endeavor to maintain the
confidentiality of client information
and to use it appropriately.
We will endeavor to safeguard
any confidential or Personally
Identifiable Information that our
clients share with us. We will
consult our Legal department with
any questions regarding use of
client information.
- Confidential and Proprietary
Information:
We will protect
Realogy’s confidential and
proprietary information and will not
communicate it to anyone who is
not authorized by Realogy to see
it, including family members. This
information could include, but is not
limited to, unannounced products
or services, sales data, client lists,
confidential client information,
nonpublic financial information,
and significant projects, including
proposed acquisitions and
divestitures. We will endeavor
to maintain the confidentiality
of Realogy’s confidential and
proprietary information both while
working for Realogy and indefinitely
after ceasing employment with
Realogy. We will not use Realogy’s
confidential and proprietary
information for our own benefit or
the benefit of any party other than
Realogy, either during or after our
employment.
- Information Security:
We will
take all measures requested by
Realogy to secure the information
in our custody whether in paper or
electronic format. We will secure
our computers, handheld devices,
and other equipment issued
by Realogy or used for Realogy
business with passwords or other
means. We will not share our
passwords with others. We will
immediately report any potential
breach of security or loss of data
to our Compliance and Information
Technology departments. We will
not attempt to destroy, circumvent,
compromise or subvert Realogy
systems, security measures or audit
measures. We will not access,
remove or destroy files, data or
systems without authority to do so.
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Integrity in Our Marketplace
We make the following commitments:
- Fair Competition and Antitrust:
We will vigorously compete, but do
so fairly, complying with all laws
protecting competition and the
integrity of the marketplace. We
will not enter into any formal or
informal agreements or discussions
with competitors about prices,
marketing programs, or matters
affecting price, services, sales
territory, products, clients or
suppliers. We will not take improper
action in the marketplace pursuant
to an agreement with a competitor.
We recognize that antitrust
violations are serious criminal
matters that can result in severe
fines and jail terms. When we have
any doubt as to what constitutes a
competitive or antitrust matter, we
will contact our Legal department.
- Fair Dealing:
We will not take unfair
advantage of anyone through
manipulation, concealment,
abuse of privileged information,
misrepresentation of material
facts, or any other unfair-dealing
practice. Our goal is to ensure
candor and honesty in our business
dealings, including those with
any governmental body, any selfregulatory
organization of which
Realogy or any of its affiliates is a
member, or the public.
- Integrity in Marketing, Advertising
and Promotions:
We will market,
advertise and promote products
and services in a fair, truthful and
ethical manner.
- Appropriate Giving and Receiving
of Gifts and Entertainment:
We
will not solicit or accept, directly
or indirectly, any cash or monetary
equivalents, objects of value or
preferential treatment from any
person or enterprise that has, or
is seeking, business with Realogy
where doing so may influence, or
appear to influence, our business
judgment or create an obligation
to a contractor, client or vendor.
However, we may accept gifts of
nominal value offered in the
Equity Fairness Full Disclosure
normal course of business as long
as they do not influence, or appear
to influence, our business judgment.
We will not offer excessive gifts
or entertainment to others whose
business Realogy may be seeking.
We understand that special rules
may apply to employees involved in
seeking business with, or providing
services to, government entities. We
will contact our Compliance Officer
for guidance in such circumstances.
- Avoidance of Money Laundering,
Illicit Financing and Dealing
with Prohibited Parties:
We will
endeavor to conduct business
only with reputable clients who
are involved in legitimate business
activities. We will take reasonable
steps to ensure that Realogy does
not accept payments that may
have been generated by illicit
financing, including activities by or
for terrorist groups, or that may be
an attempt to launder money that
was generated by criminal activity.
We will not conduct business with
individuals, entities, companies or
countries with whom such business
is prohibited by applicable law.
- Avoidance of Improper Payments
and Corruption:
We will not engage
in commercial bribery, including the
offer or acceptance of any improper
payments, gratuities or gifts to
obtain or retain business or secure
services anywhere in the world.
We will not offer or make improper
payments to government officials,
officials of public international
organizations, political parties or
political candidates. We will not
give or offer anything of value
that would be beyond usual or
customary practices or would
violate laws on giving to foreign or
United States government officials.
We will conduct our business in
accordance with the objectives of
the Foreign Corrupt Practices Act.
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Realogy’s Interests, Property and Resources
We make the following commitments:
- Realogy’s Corporate Opportunities:
We have a duty to Realogy to
advance Realogy’s interests when
the opportunity to do so arises.
When clients, employees, service
providers and others present ideas
and opportunities to us, in our
role as employees of Realogy, we
recognize that those opportunities
belong to Realogy. We will not take
such idea or opportunity for our
own personal benefit. If we learn
of any such idea or opportunity we
will not participate in it outside of
our position at Realogy without
prior approval from our Compliance
Officer. Executive Officers must
obtain the prior approval of the
Chief Compliance Officer or the
Audit Committee of Realogy’s
Board of Directors.
- Resolving Conflicts of Interest:
We
have a right to manage our own
personal affairs and investments.
However, we owe Realogy our
loyalty, and we will avoid any
interest, investment or association
that interferes with our ability to
represent Realogy’s best interests.
We will avoid situations that present
or appear to present a conflict
between our personal interests and
Realogy’s interests. We recognize
that a conflict can arise when an
employee takes actions or has
personal interests that may make
it difficult to perform Realogy
work objectively or effectively.
We recognize that a conflict can
also arise when an employee or a
member of his or her immediate
family receives personal benefits
as a result of his or her position
in Realogy. We will contact our
Compliance Officer with any
questions regarding conflicts
of interest and to disclose any
relationship that appears to create
a conflict of interest. Executive
Officers must disclose actual or
potential conflicts of interest to
the Chief Compliance Officer or
the Audit Committee of Realogy’s
Board of Directors.
- Use of Information Technology
Resources and Other Realogy Assets:
Safeguarding Realogy’s assets is our
responsibility. We will use Realogy’s
assets in an ethical, lawful and
professional manner. We will not
waste or destroy Realogy’s assets.
Realogy may provide us with supplies,
software, networks, and electronic
equipment and systems (such as
computers, handheld devices, cell
phones, smart phones, Internet
access, telephone, voicemail, and
e-mail) to help us perform our duties.
These assets are provided for Realogy
business use. We understand that
incidental personal use is permitted
on a limited basis. We will not use,
or permit any third party to use,
Realogy-owned software, networks,
electronic systems or equipment for
non-Realogy commercial purposes.
Such Information Technology
Resources contain information that
is the property of Realogy. We,
therefore, do not have an expectation
of personal privacy with respect to
our use of those resources or the
information and data residing on
them. We understand that Realogy
management may at any time
monitor and review any Realogy
equipment, network, or system,
unless and to the extent that such
review and monitoring is otherwise
prohibited by applicable law. We will
not install any software programs,
devices, or appliances on Realogy
computers or information technology
systems unless approved by our
Information Technology department.
- Ownership and Protection of
Intellectual Property:
We recognize
that Realogy owns all rights, title
and interest in intellectual property,
including trademarks; service marks;
copyrights; patents; trade secrets;
ideas; data; processes; business
methods; computer software
programs; and discoveries, conceived
or developed by us during our term
of employment, relating to actual or
anticipated business of, or research
or development by Realogy. We will
safeguard the intellectual property
of Realogy. We will also respect and
safeguard the intellectual property
of others. We will not reproduce,
destroy or alter copyrighted materials
without permission of the copyright
owner. We will use software
according to the license terms.
We have a duty to Realogy to
advance Realogy’s interests.
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Investments and External Activities
We make the following commitments:
- Handling Insider Information:
We will not trade in Realogy or any
other company stock on the basis
of material nonpublic information,
or transmit material nonpublic
information to any other person,
including family members, who may
trade, or advise others to trade stock
on the basis of such information.
The definition of material nonpublic
information is information that a
reasonable investor would consider
important in making a decision to
buy or sell securities but which has
not been publicly disclosed. When
in doubt, we will consult with our
Compliance Officer to review specific
situations.
- Investor Relations:
We understand
that only a limited number of
individuals, including our Chairman,
Vice Chairman and President,
Chief Financial Officer, and Investor
Relations team, are authorized to
speak to investment professionals,
market analysts, and shareholders
about Realogy’s performance and
related matters. Realogy executives
who regularly come in contact
with securities market professionals
will comply with the Regulation
Fair Disclosure requirements of
the U.S. Securities and Exchange
Commission.
- Public Relations:
We will refer
all calls from the media, such as
questions from reporters and
requests for interviews or photos, to
our Communications department.
We will take care not to disclose any
confidential personnel or business
information through public or casual
conversations, with the media or
others.
- Political Activity:
We are able
to support the political process
through personal contributions or
by volunteering personal time to
the candidates or organizations
of our individual choosing. We
will separate our personal political
activities from those of Realogy.
We will not conduct these activities
on company time or with the use
of any company resources such
as telephones, computers, faxes,
photocopiers or supplies. Realogy is
prohibited from making contributions
to candidates, officeholders and
political parties at the U.S. federal
level. Realogy has established
a political action committee
(“PAC”) that is a voluntary political
contribution fund authorized by U.S.
federal law. We may make political
contributions on a personal basis,
in accordance with applicable law,
and may participate in the PAC
on a voluntary basis. Realogy is
prohibited from requiring employees
to make contributions to the PAC.
We understand that laws governing
contributions to state and local
candidates (and comparable political
figures outside the United States) vary
from state to state and country to
country, and are to be observed by all
employees as applicable.
- Responding to Legal or Regulatory
Inquiries:
We will immediately
consult with our Legal department
if, as a representative of Realogy,
we receive any claim, demand,
summons, subpoena, inquiry or
other similar communication.
We will assist with Realogy’s
response to legal and regulatory
inquiries, as requested.
- Service as a Director or Trustee of
Any Other Business or Appointment
to a Government Position:
We will
obtain approval from the Chief
Compliance Officer to serve as a
director or trustee of any non-Realogy
business or to accept appointment to
any government position.
- Use of Realogy Letterhead and
Branding:
We will not use Realogy
letterhead, fax cover sheets or any
other Realogy branded documents
for personal matters as such
materials are strictly for Realogy
business use.
Material nonpublic information is
information that a reasonable investor
would consider important in making a
decision to buy or sell securities.
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Good Corporate Citizenship
We make the following commitments:
- Obligation to Report Suspected
Violations of The Code of Ethics:
We will report all suspected
violations of The Code of Ethics,
including our own, so that Realogy
can fulfill its obligation to investigate
and resolve all such reports. We will
not retaliate against anyone who
has made a good-faith inquiry or
report of a suspected violation. If
we are aware of another employee
reporting an allegation, we will hold
that information in confidence, to
the extent possible, and will not
provide any information of the report
or the substance of the allegation
to any other employee or nonemployee,
unless we are requested
by Realogy or required by law or
this Code of Ethics to disclose that
information.
- Accurate Books and Records and
Financial Disclosures:
We are
responsible for the integrity of the
information, reports, forecasts and
records under our control. We will
maintain our records in sufficient
detail to accurately reflect all Realogy
transactions. We will ensure that
all transactions are made with
management authority and in
accordance with applicable laws and
regulations. Our financial statements
will be prepared in accordance
with generally accepted accounting
principles and fairly represent, in all
material respects, Realogy’s financial
condition and results. We will abide
by all relevant accounting controls,
and maintain an adequate system
of internal controls. We will not
attempt to circumvent any such
process or control. We will report any
deficiencies in the design or operation
of internal controls that could
adversely affect Realogy’s ability to
forecast, record, process, summarize
and/or report financial data. We
will report any fraud that involves
management or other associates
who have a role in the company’s
financial reporting, forecasting,
disclosures or internal controls. We
will report any such concerns to our
Compliance Officer or directly to
The Code of Ethics Line. Based upon
the magnitude of such deficiencies,
Realogy is obligated to bring them to
the attention of the Audit Committee
of the Realogy Board of Directors as
required by the Sarbanes-Oxley Act of
2002. Those of us required to supply
representations to the Corporate
Finance team in conjunction with
Realogy’s quarterly and annual U.S.
Securities and Exchange Commission
filings must pay particular attention
to the principles contained in this
provision.
- Sound Information Management:
We recognize that we are each
responsible for the information
that we possess, collect, use and
manage on behalf of Realogy.
We create, receive and review
information in many formats, such
as word processing files, systems
files, databases, e-mail and Web
page content and on various media,
such as paper, electronic, audio,
hard drives and external memory.
We will use common sense and
professionalism in creating content
and language in our written material,
most particularly in e-mail. We will
retain our information, whatever the
format or media, in accordance with
Realogy’s Information Management
Policy. We will not destroy any
information that is potentially
relevant to a violation of law or any
pending, threatened or foreseeable
investigation or litigation.
- Environmental Awareness:
We will
endeavor to conduct our business in
an environmentally friendly manner.
- Waivers:
We understand that
waivers to The Code of Ethics are
generally not permitted. However,
if we feel a waiver is appropriate,
we will ask our Compliance Officer.
We understand that Executive
Officers will go directly to the Chief
Compliance Officer, who will refer
the waiver request to Realogy’s
Board of Directors, which has sole
responsibility for granting or denying
such waivers. Furthermore, we
understand that waivers granted for
Executive Officers will be publicly
disclosed as required by law.
We are each responsible for the information
that we possess, collect, use and manage on
behalf of Realogy
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THE CODE OF ETHICS AND THE KEY POLICIES
ANNUAL CERTIFICATION
Each Realogy employee will, on an annual basis, complete Code of Ethics training and individually certify to the principles contained in The Code of Ethics and The Key Policies.
I have received, carefully read, and understand The Code of Ethics and The Key Policies.
I understand that neither The Code of Ethics nor The Key Policies creates an employment
contract.
I am responsible for reporting any potential or actual violations of The Code of Ethics
and The Key Policies and have reported all known violations committed by myself
or others.
I understand Realogy’s policy against retaliation and will not take any adverse action
against any employee who makes a good-faith report or inquiry covered by The Code of
Ethics or The Key Policies.
I understand that I will be subject to disciplinary action, up to and including termination,
if Realogy determines that I have violated The Code of Ethics or The Key Policies.
I have complied, and will continue to comply, with the terms of The Code of Ethics,
The Key Policies, and all other policies and procedures that apply to my job.
I have completed Realogy’s Code of Ethics training.
Realogy employees will be provided with information regarding how to meet the
annual Code of Ethics training requirement.
Realogy employees must then visit http://athome.realogy.com to certify.
Employees without Internet access should contact their Human Resources
department for alternate certification methods.
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The Code of Ethics Line: 1-866-495-CODE
©2006 Realogy Corporation. All Rights Reserved.