You Can’t Ignore In-store – 99% of Consumers Shopped In Physical Stores In The Past 12 Months According to Coldwell Banker Commercial Survey
MADISON, N.J., Oct. 29, 2019 /PRNewswire/ — Despite rising popularity of online shopping, nearly all consumers (99%) shopped in a physical store in the past 12 months. New research commissioned by Coldwell Banker Commercial® and conducted online by The Harris Poll assessed American preferences surrounding in-store shopping.
The Coldwell Banker Commercial consumer survey found consumers chose to shop in store over the past 12 months for ease, immediacy and experience. Details from the survey on why consumers chose to shop in store in the past 12 months include: to purchase a product they needed immediately (61%), experience a product before buying it (55%), browse and get ideas (50%) and take advantage of in-store sales / coupons (49%).
“Consumers still want the experience of in-store retail, and the numbers show they’re also looking for personalized assistance,” said Daniel Spiegel, managing director of Coldwell Banker Commercial Affiliates. “Retailers can drive people to stores by creating stellar experiences and customer service. I recently went to a new store that was set up like a market with various vendors around the space. Perhaps it’s the new department store model. Clearly, there’s still a strong desire for in-store shopping, retailers can get more creative with their spaces to attract shoppers.”
Retail Shopping This Holiday Season
The holiday season is the best time for retailers to draw consumers with special deals and convenience. But it’s also an opportunity for brick-and-mortar retailers to create unique experiences for consumers and to present options not available online, like personal assistance, speaking with local shop owners or browsing in person for unique gifts.
While consumers are split between online (51%) and physical stores (44%) as their preferred option for buying holiday gifts, more than 9 in 10 consumers (92%) do plan to shop in a physical store for gifts this holiday season. The survey found consumers intend to shop in store this holiday season for specific reasons:
- To take advantage of sales / coupons (55%)
- Experience a product before buying it (50%)
- Look for unique gifts (49%) and to find something specific (49%)
Other Notable Survey Findings
- Physical stores are preferred by most consumers for 4 out of the 5 polled purchase types. The majority of consumers say physical stores are the most preferred shopping method for major appliances (81%), clothing / accessories (70%), health/beauty products (67%) and home décor (67%). Roughly 2 in 5 consumers (44%) prefer physical stores for buying holiday gifts.
- Shopping in physical stores make consumers feel good. More than 4 in 5 consumers surveyed (81%) say they feel they are making a positive contribution to their community by shopping in a physical store. Over two-thirds (68%) of consumers say retail therapy is a great way to relieve stress.
- Consumers value in-store experiences and personalized assistance. Over two-thirds (68%) of consumers say when they shop in a physical store they tend to look for in-store experiences. Half of consumers (50%) say they would sacrifice spending less on a product online in order to get personalized assistance/advice from an in-store sales associate.
- Younger generations are more likely to go to stores to kill time and spend time with friends. In the past 12 months, younger age groups are more likely than most older age groups to say they have shopped in a physical store for the following reasons:
- 18- to 34-year-olds are more likely to have gone to stores to kill time than most older age groups, 35% compared to:
- 20% of 45- to 54-year-olds
- 15% of 55- to 64-year-olds
- 9% of 65+-year-olds
- 18- to 34-year-olds are more likely to have gone to stores to spend time with friends/family than their older counterparts, 33% compared to:
- 24% of 35- to 44-year-olds
- 23% of 45- to 54-year-olds
- 20% of 55- to 64-year-olds
- 15% of 65+-year-olds
- 18- to 34-year-olds are more likely to have gone to stores to kill time than most older age groups, 35% compared to:
The survey of over 2,000 U.S. adults ages 18 and older assessed American preferences surrounding in-store shopping.
Full survey findings are available on the Coldwell Banker Commercial website.
Survey Methodology
This survey was conducted online within the United States by The Harris Poll on behalf of Coldwell Banker Commercial Affiliates from September 24-26, 2019, among 2,027 U.S. adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables and subgroup sample sizes, please contact please contact Kristin Cockerham, G&S Communications for Coldwell Banker Commercial.
About Coldwell Banker Commercial Affiliates
© 2019 Coldwell Banker Commercial® and the Coldwell Banker Commercial Logo are registered service marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each franchise is independently owned and operated. Any services or products provided by independently owned and operated franchisees are not provided by, affiliated with or related to Coldwell Banker Real Estate LLC, Coldwell Banker LLC, dba Coldwell Banker Commercial Affiliates nor any of its affiliated companies.
| Media Inquiries: | Media Inquiries: | |||
| Athena Snow | Kristin Cockerham | |||
| 973.407.5590 | 917-595-3092 | |||
| Athena.Snow@coldwellbanker.com | kcockerham@gscommunications.com |
SOURCE Coldwell Banker Commercial Affiliates
ERA Announces New Affiliation In Tampa Bay Marking 20th Brokerage In The State Of Florida
MADISON, N.J., Oct. 24, 2019 /PRNewswire/ — ERA Real Estate, a global franchising leader, today announced the affiliation of Tomlin St Cyr Real Estate Services, headquartered in Tampa Bay, Florida. Established in 2016, the company will now serve clients as Tomlin St Cyr Real Estate Services ERA Powered. The Tomlin St Cyr brokerage is particularly enthusiastic about embracing ERA’s unique branding, ERA Powered®, a branding resource which allows brokerages to maintain their local identity and name recognition, while also having access to the ERA® suite of tools and devices.
In only three years, the company has grown to a team of more than 50 independent affiliated sales agents, serving clients throughout the Tampa Bay Area, including Tampa, Clearwater and St. Petersburg. This affiliation marks ERA’s continued growth in Florida, making it the brand’s 20th brokerage in the state. Tampa is becoming increasingly popular, with home prices up 64% in two years, according to the Tampa Bay Times. The Orlando Business Journal also reports that Tampa is the third-fastest growing city in Florida, attracting new residents due to its waterfront communities and affordability.
Details:
- Tomlin St Cyr Real Estate Services was founded in 2016 by John and Holly Tomlin and their daughter, Ali Tomlin St Cyr.
- The company is headquartered in Tampa, the second largest metro area in Florida. The market appeals to multiple demographics with its numerous colleges, notable hospitals, major sports franchises and an international airport.
- Tomlin St Cyr is among the top 5% of producing brokerages in sales volume in the Tampa Bay area.
- A strong factor in the success of the brokerage is the business and leadership acumen that John and Holly bring to their company. Before opening their brokerage, John had retired from 26 years at AAA Auto Club South, where he served as President, and Holly owned and ran her own staffing company, Tomlin Staffing for 30 years.
- Currently Ali is the brokerage’s top-producing agent with sales in the top two percent in Tampa’s Hillsborough County. She is the brokerage’s leading coach, working with the team to implement best practices and strategies to achieve their sales goals. Ali also plans to capitalize on the programs and educational forums made possible by ERA and its parent company Realogy, as she prepares to assume ownership of the brokerage in the future. These include ERA’s Young Leaders Network, a collaborative network of next-generation brokers who share tips and best practices, as well as Realogy’s Ascend® Program, a world-class real estate leadership program taught by expert practitioners from across Realogy and the industry, designed to comprehensively prepare participants for brokerage leadership.
- The company will take full advantage of ERA’s technological and education infrastructures to help increase agent productivity. ERA’s Zap® platform will offer the company powerful lead generation and cultivation technology in the form of broker and agent websites as well as CRM capabilities. The brand’s robust learning curriculum features skill and productivity classes to help agents perform at their highest levels.
Quotes:
“Tomlin St Cyr Real Estate Services has an impressive track record for such a young company, and we are thrilled that Holly, John and Ali are affiliating with ERA. Less than one year after they launched, their company earned a coveted spot among the top 5% of producing brokers in the Tampa Bay area. The firm’s relationship-driven approach to real estate, founded on providing outstanding service and support to their affiliated agents and by extension, their clients, aligns perfectly with our brand philosophy.”
–Sherry Chris, President and CEO of ERA Real Estate
“We look forward to adding to the momentum we have created in growing our brand through this affiliation. Through the ERA Powered® branding, we can continue building local recognition, now along with the backing of a strong national network with vast resources for both broker/owners and agents.”
–John Tomlin, Co-owner and CEO of Tomlin St Cyr Real Estate Services ERA Powered
“We have a strong agent service center that offers coaching, training and administrative support. Through our affiliation with ERA, we will gain additional access to state-of-the-art technology that will give our affiliated agents a competitive edge in offering clients the best reach in selling or buying their homes. We also look forward to taking advantage of the industry-leading education and learning programs that will help make agents more productive and successful.”
–Holly Tomlin, Co-owner and Principal of Tomlin St Cyr Real Estate Services ERA Powered
About ERA Real EstateAt ERA Real Estate, we don’t adapt to change, we create it. We believe that our core business values of collaboration, innovation, diversity and growth are needed now more than ever. As a global leader in the residential real estate industry for more than 40 years, ERA was the first real estate franchise to expand internationally, the first to post listings online, and is the only national company that offers the Sellers Security® Plan program.
The ERA Real Estate network includes 34,989 affiliated brokers and independent sales associates and approximately 2,270 offices throughout the United States and 31 other countries and territories. ERA Franchise Systems LLC (www.ERA.com) which operates the ERA Real Estate system, is a subsidiary of Realogy Holdings Corp. (NYSE: RLGY), a global provider of real estate services. ERA Real Estate information is available at www.ExploreERA.com.
Media Contact:
Maggie Rohr
973-407-4027
maggie.rohr@teamera.com
Katharine Dunn
502-419-8507
kdunn@hudsoncutler.com
SOURCE ERA Real Estate
Cartus Names Masters Cup Winners at 19th Annual Global Network Conference
ANBURY, Conn., Oct. 16, 2019 /PRNewswire/ — Cartus Corporation, the market leader in global mobility, hosted its 19th annual Global Network Conference, October 14-15, 2019, to celebrate service excellence among its supply chain partners. At a gala ceremony following the conference, Cartus awarded the Masters Cup for overall excellence — the highest honors within the Cartus Global Network – to two companies: Dwellworks US of Cleveland, OH, USA, was named the top supplier in the category of All Things Home-Related, and New World Van Lines of Chicago, IL, USA, the top supplier in the category of All Things Moving.
“Our corporate clients know they can rely on Cartus to support relocating employees globally because we are committed to providing outstanding service. Similarly, our partners have the same set of high standards for customer service, which is one reason why we work so well together,” said Katrina Helmkamp, President, and CEO of Cartus. “Each year, we honor two members of our global supply chain network who exemplify quality service. I am pleased to award the Cartus Master Cup for 2019 to Dwellworks US and New World Van Lines for their outstanding service and their integrity as valued partners.”
Approximately 400 attendees from 195 companies and 40 different countries attended the conference, held in Boston, Massachusetts. The conference, whose theme centered on “Synergy”, recognizes the extraordinary achievements of network members in serving Cartus’ clients and customers worldwide.
Also honored at the ceremony were those suppliers who have consistently delivered exceptional service to Cartus’ customers, as well as those who invested in innovations that improved service. Award winners were named at the platinum, gold, and silver levels in the categories of “Commitment to Excellence” and “Innovation.”
Each year at this event, Cartus also presents Global Citizenship Awards to companies from among its supplier network for their commitment to making an impact on the health, welfare, and safety of others, and/or for improving a community’s quality of life on a national or international basis. This year, five companies were recognized as 2019 Global Citizenship winners: CORT of Chantilly, Virginia, Kenneth Arbour with Tokyo Orientations of Tokyo, Japan, Atlas World Group of Evansville, Indiana, Alexander’s Mobility Services of Tustin, California, and PM Relocations of Gurgaon, India. Cartus made donations to each of the organizations’ charitable funds.
About Cartus
Cartus, the market leader in global mobility, provides a full spectrum of global relocation solutions and can successfully move employees into and out of 185 countries. By leveraging innovative solutions and its Leading Edge Analytics Practice (LEAP), Cartus serves more than half of Fortune 50 companies as well as smaller organizations. Cartus is part of Realogy Holdings Corp. (NYSE: RLGY), a global leader in real estate franchising and provider of real estate brokerage, relocation and settlement services. To find out how our greater experience, reach, and hands-on guidance can help your company, visit www.cartus.com, read our blog, or visit www.realogy.com for more information.
Contact: Elizabeth Dowd at 203.205.3739
Email: elizabeth.dowd@cartus.com
SOURCE Cartus
Cartus Launches Innovative Small Shipment Solution: MicroMove
DANBURY, Conn., Sept. 16, 2019 /PRNewswire/ — Cartus Corporation, a Realogy Company and the market leader in global mobility, today announced the company’s latest innovative product offering: MicroMoveSM—a solution to the growing volume of U.S. domestic transferees who have less than 5,000 pounds of household goods.
The trend is clear: over the past 10 years, the number of smaller shipments (approximately 3 rooms or less) has increased by nearly a quarter. Today, more than 4 out of 10 shipments are under 5,000 pounds, with an average weight of approximately 2,500 pounds.
Historically, smaller shipments had a multitude of factors that could complicate the transferee’s relocation experience. Smaller shipments require the moving truck to make more stops to reach capacity. This increases the likelihood of mishandling a shipment as well as the amount of time it takes for belongings to arrive at the destination. Pinpointing the delivery times is also challenging, which can cause unnecessary stress and headaches for transferees.
With Cartus’ dedication to provide both clients and customers with innovative solutions to meet changing marketplace demands, the new product from Cartus, MicroMove, has been proven to:
- Expedite transit times
- Minimize claims
- Increase customer satisfaction
- Simplify pricing for Cartus clients
In a typical MicroMove scenario, the transferee’s households goods are padded, wrapped, and sealed into their own individual container. At that point, all touch points occur at the container level, reducing accidental damage and subsequent claims. The contents are not handled again until they are delivered and unpacked by the local moving company at the date and time of the transferee’s choosing. Containerization also ensures quicker, more efficient transportation as moving vans are not stopping to pack and unpack shipments at other households along the way.
Key findings from the successful MicroMove pilot program—which Cartus implemented in Q2 2019—include:
- 98% customer satisfaction – higher satisfaction based on customer’s ability to lock in specific load and delivery dates
- 97% claims-free moves – thanks to reduced handling, no co-mingling of shipments, and no warehouse handling
- 80% reduction in average claim amounts – compared to non-MicroMove small shipments
- 1.5 fewer days in interim housing – reducing temporary living costs thanks to shorter transit schedules
- FREE service enhancements – such as up-to-30 days of guaranteed storage
Moreover, MicroMove customers enjoyed all of the above benefits while clients realized an average savings of 7%—with the smallest shipments seeing savings of more than $1,200 (30%) compared to full-service van line moves.
“The latest innovative product from Cartus, MicroMove, is our solution for small shipments. After a successful pilot, we are focused on launching the product immediately for all eligible moves,” commented Mike Brannan, Senior Vice President of Global Supply Chain and Broker Services. “Urban–to-urban moves are on the rise as well as an overall trend of transferees moving fewer household goods. The MicroMove program is custom-built for those situations.”
About Cartus
Cartus, the market leader in global mobility, provides a full spectrum of global relocation solutions and has successfully moved employees into and out of more than 185 countries. By leveraging innovative solutions and its Leading Edge Analytics Practice (LEAP), Cartus serves more than half of Fortune 50 companies as well as smaller organizations. Cartus is part of Realogy Holdings Corp. (NYSE: RLGY), a global leader in real estate franchising and provider of real estate brokerage, relocation and settlement services. To find out how our greater experience, reach, and hands-on guidance can help your company, visit www.cartus.com, read our blog, or visit www.realogy.com for more information.
Contact:
Elizabeth Dowd at 203.205.3739
Email: elizabeth.dowd@cartus.com
SOURCE Cartus
Cartus Technology Continues Advancing with MovePro360
DANBURY, Conn., Aug. 1, 2019 /PRNewswire/ — Cartus Corporation, the leader in global mobility, announces its new centralized mobility hub, MovePro360SM. Developed in house by Cartus’ Product Solutions and IT teams, the omnichannel platform is being designed to help HR and mobility staff forward-manage their relocation program while anticipating transferee needs.
In surveying clients and prospects, the number one request is the ability to access a comprehensive, real-time snapshot of their entire relocation program while capturing data from key suppliers—a true single source of truth.
Recent Cartus survey data shows that more than 70% of clients access three or more systems in order to manage their mobility programs, with only 40% of respondents agreeing that their mobility data is both easy to access and reliable.
With a sharp focus on incorporating client feedback, Cartus is developing MovePro360 using a flexible cloud- and API-based framework to support easy integration of external data sources while offering real-time access to information from any device.
Influenced by the solution-focused philosophy of design thinking, future iterations of MovePro360 will incorporate:
- Real-time move status—including predictive “at risk” notifications for individual transferees
- Live sentiment tracking
- Benefit selection tool to support core/flex and employee-choice programs
- Expatriate compensation capabilities—including extended business traveler (EBT) solution
- Robust reporting
- Simplified authorization process
- Access to supplier invoices
- Configurable home page and dashboards
With an anticipated Q4 2019 release date, MovePro360 is the largest technology initiative among an array of digital products that Cartus has launched recently to enhance the client and customer experience. In a year of impressive Agile technology developments, MovePro360 aims to connect people, services, and systems with complete, accurate, and timely information.
Larry Ghirardo, Vice President, Client Services and Global Business Owner of this product, commented, “The new centralized mobility hub from Cartus, MovePro360, provides mobility professionals with exactly what they have asked for: a single source of truth. MovePro360 will empower users with the most complete information available and can be accessed from any device for accurate updates during any point in the relocation. MovePro360 will continue to evolve as it is used regularly and will be able to easily monitor your program and directly access employee status. To be able to understand where they are in their journey, know how they are doing, and be able to make real time decisions to influence outcomes is what mobility professionals asked for and is what Cartus will deliver.”
About Cartus
Cartus, the market leader in global mobility, provides a full spectrum of global relocation solutions and can successfully move employees into and out of 185 countries. By leveraging innovative solutions and its Leading Edge Analytics Practice (LEAP), Cartus serves more than half of Fortune 50 companies as well as smaller organizations. Cartus is part of Realogy Holdings Corp. (NYSE: RLGY), a global leader in real estate franchising and provider of real estate brokerage, relocation and settlement services. To find out how our greater experience, reach, and hands-on guidance can help your company, visit www.cartus.com, read our blog, or visit www.realogy.com for more information.
Contact:
Elizabeth Dowd at 203.205.3739
Email: elizabeth.dowd@cartus.com
Boxing Legend Sugar Ray Leonard Lists Captivating Estate
PACIFIC PALISADES, Calif., July 17, 2019 /PRNewswire/ — International Luxury Ambassador Jade Mills, Beverly Hills’ leading real estate professional, is introducing to the market a captivating estate in the highly sought-after Palisades Riviera. The estate is listed for $51,995,000.
View the property photos.
The home is an opulent Italian-style villa commanding an approximate two-acres of expansive botanic garden inspired- grounds with immaculate rose gardens throughout in one of Palisades Riviera’s most coveted streets nestled near the brand new Palisades Village by Caruso – the area’s best in luxury shopping, fine dining and entertainment, and luxury cinema by Cinépolis. Sugar Ray Leonard and Bernadette Leonard are the sellers.
The approximate 16,773 square-foot, seven-bedroom main home, designed by renowned architect Richard Landry and interior design firm Hendrix Allardyce Design, was built by the Leonards 22 years ago. The villa entrance welcomes guests with a beautiful ivy-covered façade, grand motor court and a garage nestled gently to the side, all behind double gates offering unparalleled privacy and security while seamlessly blending modern luxury and the enchanting elegance of Old-World aristocracy. A second entryway provides access to the property grounds for additional privacy and convenience.
“This home has been a peaceful oasis offering incredible privacy and superior amenities to raise our family,” says Mrs. Leonard. “We’ve been blessed to have a space allowing us to host both intimate family gatherings and sizable fundraisers. My hope is that the future owner will cherish this home as much as our family has.”
The main floor of the home features an exquisite formal foyer leading to the grand center hall which connects the living room, formal dining room, solarium and gourmet kitchen with professional appliances, center island, breakfast bar and adjoining family room. Other highlights include a large gym and media room, six lavish fireplaces imported from Europe and stone floors imported from Jerusalem. The grounds offer an immaculately designed setting with abundant patio space, lush landscaping, rolling lawns, pool, spa and tennis court.
There is also a detached two-story guesthouse adjacent to the pool that features a lower level kitchen, which is ideal for pool-side gatherings and second floor guest bedroom and bathroom.
“This estate is truly an exquisite property exuding European charm with serene living,” said Jade Mills. “This property’s magnificent quality, craftmanship and incredible scale with vaulted ceilings, generous rooms and a brilliant indoor/outdoor flow creates an exquisite experience like none other.”
Coldwell Banker Global Luxury and the Coldwell Banker Global Luxury logo are service marks owned by Coldwell Banker Real Estate LLC. For more information, please visit ColdwellBankerHomes.com. CalRE# 00616212
Media Contact:
Roni Boyles
Public.Relations@NRTNortheast.com (781) 684-5462
NRT Helps Its Coldwell Banker Affiliated Real Estate Agents Grow Their Client Base And Stay Connected With Prospect Square
MADISON, N.J., June 13, 2019 /PRNewswire/ — NRT LLC, the largest real estate brokerage in sales volume in the United States, has launched Prospect Square, a groundbreaking platform designed to help its Coldwell Banker® affiliated agents expand their client base and stay at the forefront of their clients’ minds by offering dynamic, valuable and engaging digital content. NRT LLC is the subsidiary of Realogy Holdings Corp. (NYSE: RLGY) that operates all company-owned real estate brokerage offices.
Prospect Square is free and exclusive to NRT’s Coldwell Banker affiliated real estate agents nationwide, streamlining administrative tasks so they can remain focused on selling more homes and securing more listings. This tool is designed to help agents grow their business and generate more revenue through a higher level of engagement with existing and prospective clients – in turn helping those agents live more exceptional lives, one of NRT’s primary goals.
This time-saving marketing tool is automated and simple to use. Agents select client reports that deliver vital housing market data on city, zip code, county and custom area levels all the way down to specific property information. These quarterly, area and market reports solidify the agents’ position as local real estate experts. Coldwell Banker clients are kept updated on local market conditions with access to real-time data, long-term trends and metrics based on property type and other variables – all customized to the client’s preferences, location and buyer/seller history.
Agents can also design attention-grabbing monthly marketing campaigns and digital newsletters that automatically market their listings and showcase invaluable content to existing and potential clients. They can access property eFlyers, an additional, powerful marketing option sourced from Listing Concierge, another cutting-edge NRT service. Via Prospect Square analytics, agents can acquire insight into the marketing methods that are most successful in securing leads, helping them build their business.
Prospect Square also includes a Clients for Life program through which agents can continually engage their contacts through special events, sweepstakes, local activity guides and more.
Since the launch of Prospect Square, NRT’s Coldwell Banker affiliated agents have been engaging with the tool in record numbers:
- More than 2 million market, area and quarterly reports delivered to clients in Q1 2019
- A record 1.2 million emails distributed through Clients for Life in April 2019
- Usage rate for Clients for Life is as high as 70% in select markets
Prospect Square is a proprietary solution only available to NRT’s Coldwell Banker affiliated agents. Agents participated in testing and their feedback was instrumental in defining the product. The product was developed in part by The Studio, NRT’s in-house marketing agency supporting its Coldwell Banker branded operations.
Quotes:
“When balancing a successful business and living life, it can be a challenge to generate consistent content that friends, family and acquaintances will appreciate receiving. Prospect Square has been designed with direct input from agents to help them achieve that balance. We offer automated reports and campaigns so agents can ‘set it and forget it,’ ensuring that they are positioned top-of-mind within their sphere of influence.” – M. Ryan Gorman, president and CEO, NRT LLC
“Prospect Square is an innovative product that offers agents several marketing options in one application. It enables them to easily communicate with a broader audience, connecting with clients old and new. These marketing materials are curated to leverage Coldwell Banker NRT’s abundant data and present potential home buyers and sellers with information vital to their decision-making process.” – Michael Fischer, senior vice president of The Studio.
“We are seeing record engagement from clients on messages sent from Prospect Square. This content is designed to offer them real value and useful information about their local markets. Knowledge is power, and we put that power into the hands of our clients every day via smart, relevant data. This in turn equates to opportunities for agents to engage with existing and prospective clients.” – Kacie Ricker, national vice president of The Product Studio.
NRT LLC is the nation’s largest residential real estate brokerage company in sales volume. NRT owns companies in more than 50 of the 100 largest metropolitan areas in the United States, with approximately 755 offices and more than 50,200 independent sales associates. NRT is the subsidiary of Realogy (NYSE: RLGY) that operates all company-owned real estate brokerage offices.
Media Contact: Roni Boyles (781) 684-5462 Roni.Boyles@NRTNortheast.com
NRT Names Tim Foley Executive Vice President Of Operations
MADISON, N.J., June 10, 2019 /PRNewswire/ — NRT LLC, the nation’s largest residential real estate brokerage company in sales volume, announced today that Tim Foley has been selected to serve as executive vice president of Operations in support of NRT’s Coldwell Banker® branded operations. In this role, Foley will be responsible for driving essential business unit functions, and implementing practices to leverage the company’s scale, optimize processes to enable NRT’s field sales organization to drive organic growth, and provide valuable services for agents to live truly exceptional lives. Foley will report directly to NRT CEO and President M. Ryan Gorman.
In this newly-created role, Foley will work directly with key leadership responsible for driving essential business unit functions involving field and product marketing, tools adoption, strategic initiatives, central processing, commission analytics and independent contract relations, as well as business intelligence. He will also support the development of Referral Services, which includes relocation, leads, and referrals, and Property Frameworks, the business arm that oversees property management, asset, and vacation rental management.
Foley joins NRT from J.P. Morgan Asset Management, where he most recently served as managing director of Global Client Services. In this role, Foley was responsible for leading the creation and delivery of an industry-leading digital platform to transform Global Client Reporting. Earlier in his career, with both GE Capital and Chase Home Lending, Foley spent over a decade serving the real estate industry in various leadership roles spanning product development, marketing and operations. In these roles, Foley created cutting-edge products and services, found creative ways to reduce costs and improve productivity, and consistently collaborated with internal and external partners to enhance the value proposition and drive profitable market share gains.
Prior to his career with J.P. Morgan, he spent more than eight years with GE Capital where he focused on providing capital solutions to the top 100 real estate lenders in the United States. While there, he was selected by the CEO to lead the global implementation of a primary GE business initiative: Six Sigma Customer Quality and was responsible for generating operating leverage through customer-focused, business-wide initiatives.
Quote:
“I am confident that, under Tim’s leadership and with his vast experience in both technology development and client service offerings, we will be well positioned to achieve operational excellence across all business segments, streamline processes, standardize our technology, and push the boundaries of productivity and end-user experience of our agent-facing products.” – M. Ryan Gorman, president and CEO of NRT LLC.
“I am excited to be joining NRT and Realogy during a time of unprecedented evolution. This is an industry-leading business whose best days are ahead. I look forward to working with the senior leadership team to create cutting-edge products and services for agents, and to drive operating leverage and value for our business and shareholders.” – Tim Foley, executive vice president of Operations, NRT LLC.
About NRT LLC
NRT LLC is the nation’s largest residential real estate brokerage company in sales volume. NRT owns and operates companies in more than 50 of the 100 largest metropolitan areas in the United States, with approximately 790 offices and approximately 45,000 independent sales associates. NRT is the subsidiary of Realogy (NYSE: RLGY) that operates all company-owned real estate brokerage offices.
Media Contact: Roni Boyles (781) 684-5462, Roni.Boyles@NRTNortheast.com
NRT Names Pauline Bennett President Of Coldwell Banker Residential Brokerage In New England
MADISON, N.J. (April 24, 2019) – NRT LLC, the nation’s largest residential real estate brokerage company, announced today that Pauline Bennett has been appointed the role of president of Coldwell Banker Residential Brokerage in New England. In this position, Bennett will oversee the daily operations of the company’s 85 real estate offices and more than 4,000 affiliated sales associates and employees throughout Maine, Massachusetts, New Hampshire and Rhode Island.
Bennett most recently served as the president of Coldwell Banker Residential Brokerage in the Carolinas. Since taking the role in 2015, she doubled the size of the company, built organic growth, and rapidly increased its profitability.
Prior to being named president in the Carolinas, Bennett was managing broker of one of the most profitable offices of Coldwell Banker Residential Real Estate in Florida. With more than 19 years of real estate experience, Bennett served in management roles with NRT for nine years, including as managing broker of real estate offices in Connecticut. Prior to that, she was an award-winning and top-producing sales associate.
“Pauline is truly an accomplished leader with a track record of success in recruiting top-producing agents while also growing operations and sales volume,” said Kate Rossi, NRT’s regional executive vice president for the Eastern region. “She is a highly respected professional who has built an exceptional reputation among her colleagues and within the industry. Under Pauline’s leadership, I am confident that Coldwell Banker Residential Brokerage in New England is well positioned for continued growth as New England’s leading residential real estate company.”
In 2018, Bennett was recognized on the cover of Housingwire Magazine as a Woman of Influence in the real estate industry. She was named to the prestigious NRT President’s Council for Managers multiple years, and in 2011, was one of only 18 leaders from throughout the U.S. and Canada invited to participate in Coldwell Banker’s® Regional Advisory Committee.
Bennett served as a member of the board of the local Multiple Listing Service (MLS). She is a graduate of St. Anselm College in New Hampshire, is an avid golfer, and is a strong supporter of the brokerage’s charitable foundation.
About NRT LLC
NRT LLC is the nation’s largest residential real estate brokerage company. NRT owns and operates companies in more than 50 of the 100 largest metropolitan areas in the United States, with approximately 790 offices and approximately 45,000 independent sales associates. NRT is the subsidiary of Realogy (NYSE: RLGY) that operates all company-owned real estate brokerage offices.
Media Contacts:
Matt Eckess, Matthew.Eckess@NRTNortheast.com
781-684-5461
NRT Names Laura Rittenberg President Of Coldwell Banker Residential Brokerage In The Carolinas
MADISON, N.J. (April 24, 2019) – NRT LLC, the nation’s largest residential real estate brokerage company, announced today that Laura Rittenberg has been appointed the role of president of Coldwell Banker Residential Brokerage in the Carolinas. In this position, Rittenberg will oversee the daily operations of the company’s 21 offices and 1,120 affiliated sales associates across North and South Carolina.
In addition to her new role, Rittenberg will continue to serve as the president of Coldwell Banker Residential Brokerage in Atlanta where she oversees more than 850 sales associates in 13 offices throughout the Atlanta metro.
Prior to being named president in Atlanta, Rittenberg was appointed president of Coldwell Banker Residential Brokerage on Long Island and in Queens, New York. In 2013, she was named one of Long Island’s Top 50 Most Influential Women in Business by Long Island Business News, and under her direction, the company achieved more than $1.4 billion in total sales volume during her final year as president there.
With more than 30 years of real estate experience, Rittenberg served in management roles with NRT for nearly 20 years, including as regional vice president for Coldwell Banker Residential Brokerage on Long Island and in Queens and regional vice president for Coldwell Banker Residential Brokerage in Connecticut. Prior to joining Coldwell Banker NRT LLC, she owned and operated two independent real estate companies, a mortgage company and a real estate licensing school. In addition, she has managed sales offices for two national franchises.
“Laura is a motivating leader who inspires her team to consistently achieve year-over-year growth,” said Kate Rossi, NRT’s regional executive vice president for the Eastern region. “I am excited for her expanded role as president of the Carolinas and am confident that her innovative and agent-centric approach will be a great benefit to the long-term success of both companies.”
Rittenberg is an active philanthropist, proudly serving as the Atlanta chapter president of Coldwell Banker Residential Brokerage CARES Foundation. Coldwell Banker Residential Brokerage CARES operates as the charitable arm of Coldwell Banker Residential Brokerage in Atlanta, with the primary purpose of raising funds and providing financial support and assistance to non-profit educational, health, welfare, environmental and cultural arts organizations in its communities.
Rittenberg replaces Pauline Bennett, the former president of Coldwell Banker Residential Brokerage in the Carolinas, who has been appointed to lead Coldwell Banker Residential Brokerage in New England.
About NRT LLC
NRT LLC is the nation’s largest residential real estate brokerage company. NRT owns and operates companies in more than 50 of the 100 largest metropolitan areas in the United States, with approximately 790 offices and approximately 45,000 independent sales associates. NRT is the subsidiary of Realogy (NYSE: RLGY) that operates all company-owned real estate brokerage offices.
Media Contacts:
Matt Eckess, Matthew.Eckess@NRTNortheast.com
781-684-5461